CRM Software with Email Integration
iTEMs powerful Email functionality offers seamless integration with your day to day working. Automatically capturing information it will store emails in the correct place.
This handy feature allows you to send emails to your contacts while “copying in” iTEM, using an email address of your choice. Any email address it recognises, will be automatically stored against the relevant record along with any attachments. Without having to log into iTEM, you can carry on using it.
You suddenly remember you need to-do something or lose track of a customer’s requests. Setting up a task inbox with an email address of your choice will put an end to the headache of managing incoming requests. Account managers will be notified of requests and then they can be assigned to projects and people.
One of iTEMs huge benefits is the way it handles communication within tasks. Ever spend time looking for correspondence relating to a task or projects? With iTEM you don’t have to, all emails are “relayed” which in turn are stored against a task and project. So instead of having to prepare for a meeting you simply log on, access the task and see all communication relating to it.